Terms of service
TERMS OF SERVICE Last updated: August 13, 2026
1. Acceptance of Terms By accessing or using the Light & Hope Coffee & Tea Co. website (lighthopecoffee.com) and purchasing our products, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.
2. Products and Availability All purchases are subject to product availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time without notice. Product images are for illustrative purposes and may vary slightly from the actual product.
3. Pricing and Payment All prices are listed in US Dollars (USD). We reserve the right to modify pricing at any time. Payment must be received in full before orders are processed. We accept major credit cards, Shop Pay, and other payment methods displayed at checkout.
4. Orders and Cancellations Once an order is placed, it enters processing within 1-2 business days. Cancellations must be requested before the order ships by contacting us at LHCoffeeTea@LightHopePhilippines.org. We reserve the right to cancel any order at our discretion and will issue a full refund in such cases.
5. Subscriptions We offer recurring subscription orders through our store. By subscribing, you authorize us to charge your payment method on a recurring basis at the selected frequency. You may pause, modify, or cancel your subscription at any time by logging into your account or contacting us at LHCoffeeTea@LightHopePhilippines.org. Cancellations must be made at least 24 hours before your next scheduled order to avoid being charged for that cycle.
6. Shipping Orders are shipped within the United States only. Orders are processed within 1–2 business days. Standard shipping is free, with estimated transit of 3–5 business days. Express shipping is $15, with estimated transit of 1–2 business days and is free on orders of $90 or more. You will receive tracking information once your order ships. We are not responsible for delays caused by carriers or circumstances beyond our control. Risk of loss passes to you upon delivery to the carrier.
7. Returns and Refunds We offer full refunds within 30 days of delivery for unused items in original packaging. Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect. Refunds are processed within 5-7 business days to the original payment method. To initiate a return, contact us at LHCoffeeTea@LightHopePhilippines.org with your order number.
8. Intellectual Property All content on this website — including text, images, logos, graphics, and product descriptions — is the property of Light & Hope Coffee & Tea Co. and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.
9. Limitation of Liability To the fullest extent permitted by law, Light & Hope Coffee & Tea Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website, even if we have been advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount you paid for the product giving rise to the claim.
10. Disclaimer of Warranties Our products and website are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
11. Dispute Resolution Any disputes arising from these Terms shall first be attempted to be resolved informally by contacting us at LHCoffeeTea@LightHopePhilippines.org. If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Prosper, Texas.
12. Governing Law These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
13. Changes to Terms We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the new terms.
14. Contact For questions about these Terms, contact us at: Light & Hope Coffee & Tea Co. P.O. Box 663, Prosper, TX 75078 Email: LHCoffeeTea@LightHopePhilippines.org